Privacy Policy

At Trash Help LLC (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or communicate with us via phone, email, or SMS.

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name

  • Phone number

  • Email address

  • Service address or project location

Usage Information:

  • Website activity (pages visited, time on site)

  • Device/browser information

  • IP address

Communication Data:

  • Messages sent via forms, SMS, or email

  • Call logs or voicemail information

2. How We Use Your Information

We use your information to:

  • Provide and manage dumpster rental and junk removal services

  • Respond to inquiries and customer support requests

  • Send service updates, confirmations, and reminders

  • Improve our website and services

  • Send marketing communications (only if you opt in)

3. SMS & A2P Messaging Compliance

By providing your phone number and opting in, you consent to receive text messages from Trash Help LLC, including:

  • Service-related messages (delivery, pickup, scheduling updates)

  • Customer support responses

  • Marketing or promotional messages (if consented)

Message frequency varies. Message & data rates may apply.

You can opt out at any time by replying:

  • STOP to unsubscribe

  • HELP for assistance

Consent to receive messages is not a condition of purchase.

4. How We Share Information

We do not sell or rent your personal information.

We may share information with:

  • Service providers assisting with operations (CRM, SMS platforms, email services)

  • Legal authorities if required by law

All partners are required to keep your information secure and confidential.

5. Data Security

We implement reasonable safeguards to protect your information. However, no method of transmission over the internet or mobile networks is 100% secure.

6. Your Choices & Rights

You may:

  • Opt out of marketing emails via the unsubscribe link

  • Opt out of SMS by replying STOP

  • Request access, correction, or deletion of your data

To make a request, contact us using the details below.

7. Cookies & Tracking

Our website may use cookies or similar technologies to improve user experience and analyze performance. You can disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Trash Help LLC
📞 (561) 316-8668
📧 info@trashhelp.com
🌐 https://trashhelp.com/